Frequently Asked Questions
Are buying Kelly's CDs safe through your website?
Yes. Buying the CDs are 100% safe! Our official retailer CDBaby accepts all major credit cards and guarantees secure online shopping. CDBaby uses the most powerful privacy systems available - much safer than using your credit card in person, by mail, or by phone. Nobody ever sees your credit card info. It is charged, and immediately erased - never stored on their system at all.

I feel uncomfortable with using my credit card online. Can I still buy the album?
Sure. Even though surveys confirm that it’s actually safer to use credit cards online than in a restaurant for example, we absolutely understand Your concern. Our official retailer CDBaby.com offers flexible options to purchase the CD's. You can place Your order by phone, fax or regular mail.

I don’t have a credit card. How do I order Kelly's CDs without one?
No worries. Our partner CDBaby.com accepts checks, money orders, international money orders and cash in addition to all major credit cards. All orders can be phoned, faxed or mailed.

When will my CD arrive?
In the USA, if You get one CD, they send by first class mail. Your CD will arrive in 3-5 days. If you get more than one CD, they send by priority mail. Your CDs will arrive in 2-3 days. You can even have overnight shipping! Outside of the USA, CDBaby uses Global Priority Mail. Sometimes they take only 2 days! Usually, 5-6 days. CDBaby can remove the plastic "jewelbox" around the CD, and send You just the CD and paper artwork if You wish. This saves You not only postage, but usually won't be opened by customs, either.
 
What happens if my CD arrives damaged in the mail?
Just let us know and we will send You another one immediately. Free of charge.

How much does it cost to ship the CD?
For CDBaby shipping charges please click here!

Where can I buy other CDs by Kelly?
We continue an exclusive online arrangement with CDBaby.com.  Kelly's 2nd solo CD, "Under Blue Water" is now available to order and downloads from the new CD will be available in a few weeks.  Also be sure to sign up to our monthly newsletter to receive special live performance and studio recordings of Kelly that are unavailable anywhere else.

What if my question isn't answered on this page? What should I do?
If You have any questions please don't hesitate to contact us. You can send us an e-mail at kelly@kellysrockandroll.com or call us @ 817-233-0416.
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